Customer Feedback

At Castlemore Ltd, we pride ourselves on providing our customers with a professional, reliable and efficient service which is tailored around the varying needs of our customers.

Please see some feedback from some of our recent customers below:

Laura and Mal were very diligent, professional and helpful. They definitely went the extra mile to give me the feedback I needed in the timeframe I required. I particularly appreciated them getting back to me with comprehensive initial feedback over the phone later in the same day as the survey.
I would be very happy to use them again in the future.

We are very satisfied with the work from Mal and his team. We needed a detailed survey of the whole building and Mal was very attentive to listen and recommend the best service. He came on the planned day and with high attention to detail he explained the issues of the building and the urgent measures to be taken. The whole report came back quickly. It was very comprehensive and clearly explained the urgent actions we needed to take. We will definitely recommend Mal and his team and we will use their services for any of our future projects. Thanks

Quick and well informed. Competed our survey, rang us with the details, and then speedily sent us over our report.

Mal is an extremely conscientious and thorough surveyor. For our first intended purchase he rang us immediately to inform us of just how much work was required, and he gave us a very detailed written report. Frankly, he saved us thousands as the work required was far more than we expected. For our second potential purchase, he again rang while completing the survey to assure us that everything was okay. He looked carefully at specific things that we asked him to look at. We cannot recommend him highly enough and would always use his services in the future.

Laura and the team are brilliant . They explained things clearly and helped me with every stage of the process . Charged as quoted and plans to a great standard.

Factual, fair, straight forward information given about the survey and considerations. Received survey promptly. The information given gave me the confidence to make a clear informed decision I would recommend Castlemore Ltd. The price was fair and they are very professional with a personal touch I never felt rushed In the post survey overview .. I felt well looked after from my first phone call.

Mal and Laura were most helpful and gave me some sound advice without any charge.

Very professional service. Kept me informed. Detailed explanation of everything through a call after work was completed. Very thorough, would definitely recommend. I wasn’t sure which survey to have and they didn’t push me to have the more expensive one just clearly explained which one I’d need for the property. Very pleased with their service. Friendly as well

Following the results from the report we have decided to not purchase the house as none of this was disclosed to us.
I definitely feel we dodged a bullet so please pass my thanks to Mal Thomas! We will definitely be in touch soon to hopefully arrange a new viewing on a different property.

This company is great to work with, especially the assessor who helped us, Mal. His work was incredibly detailed and specific and the findings of the issues on the property have saved us a huge amount of work that needs to be done in the future. He was very patient and spent almost 2 hours going over the report and patiently answering all our questions. I will definitely use them again for future projects. Worth every penny

They were brilliant beginning to end. Answered all my questions and didn't try to up sell me. The survey was incredibly in-depth and unearthed issues with the house that were not visible to a novice such as my self.

More testimonials can be found here