Full Building Survey - March 2021

We are very satisfied with the work from Mal and his team. We needed a detailed survey of the whole building and Mal was very attentive to listen and recommend the best service. He came on the planned day and with high attention to detail he explained the issues of the building and the urgent measures to be taken. The whole report came back quickly. It was very comprehensive and clearly explained the urgent actions we needed to take. We will definitely recommend Mal and his team and we will use their services for any of our future projects. Thanks

Quick and well informed. Competed our survey, rang us with the details, and then speedily sent us over our report.

Homebuyers Survey Shaftesbury February 2021

Two surveys of properties in Ferndown and Wimborne February 2021

Laura and the team are brilliant . They explained things clearly and helped me with every stage of the process . Charged as quoted and plans to a great standard.

Planning drawings Corfe Mullen February 2021

Factual, fair, straight forward information given about the survey and considerations. Received survey promptly. The information given gave me the confidence to make a clear informed decision I would recommend Castlemore Ltd. The price was fair and they are very professional with a personal touch I never felt rushed In the post survey overview .. I felt well looked after from my first phone call.

Homebuyers Survey in Christchurch February 2021

Mal and Laura were most helpful and gave me some sound advice without any charge.

Damp advice Highcliffe January 2021

Following the results from the report we have decided to not purchase the house as none of this was disclosed to us. 
I definitely feel we dodged a bullet so please pass my thanks to Mal Thomas! We will definitely be in touch soon to hopefully arrange a new viewing on a different property.  

This company is great to work with, especially the assessor who helped us, Mal. His work was incredibly detailed and specific and the findings of the issues on the property have saved us a huge amount of work that needs to be done in the future. He was very patient and spent almost 2 hours going over the report and patiently answering all our questions. I will definitely use them again for future projects. Worth every penny

Castlemore Surveyors were excellent. We had a full structural survey done on the property we were buying and Mal was very thorough, we could not have asked for a better service. He gave us a full run down over the phone the day he did the survey of his findings and enabled us to make quick decisions on issues raised. He kindly took the time to go through extra questions my partner had afterwards too. His experience was invaluable and his survey picked up things we had not seen on the viewing. We are very glad we chose to go with Castlemore and would definitely recommend them and use them again

Full Building Survey December 2020

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Castlemore were extremely diligent with their report and took time to explain everything in great detail. Their all-round knowledge is excellent and I can rest assured that no detail is missed when I use them. I had used them previously and will use them again for any future work - I cannot recommend them highly enough.

Advice re: cracks in Ferndown November 2020

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Quick to respond to quote request Fitted in quickly. Had a long conversation talking through faults while they were at property Potentially saved me thousands. Would definitely recommend

Full Building Survey in Bournemouth November 2020

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Laura was great, honest quote, booked in quickly and rang with findings before the report to put our minds at ease, would definitely use again

Property Purchase Survey in Bournemouth November 2020

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Brilliant job. Explained everything in detail. Very helpful and provided good advice. Patiently answered lots of questions. Very thorough. Extremely knowledgeable. Good value for money. We would not hesitate to use them again or recommend them to friends.

Property Purchase Survey in Bournemouth November 2020

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Purchase Survey for property in Bournemouth November 2020

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Professional and reliable, very happy with the service. Next time I have need for a building surveyor Castlemore will be the first people I call.!

Defect Advice customer in Ferndown November 2020

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Purchase Survey in Bournemouth November 2020

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I telephoned Castlemore to book a defect survey but they very kindly gave me 20 minutes of free advice over the phone and a plan going forward. Highly recommended!

Defect Advice customer in Poole November 2020

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I think that that is a really good, thorough survey, with lots of good advisory notes and indications of costings.

Full Building Survey in Romsey November 2020

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Brilliant service, fast efficient and helpful. Very approachable and friendly and explained everything clearly and in detail. Great at answering lots of questions and providing good advice. I will definitely recommend them to friends and use them again if we need to. Money well spent. 

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Excellent service. Explained the different options on survey and gave different prices and sent examples of their work to detail what the different packages got you. They recommended the middle survey option, which was refreshing as they didn't try and sell us the most expensive when it wasn't needed. Were able to get to the house within a week and carry out the thorough survey.

Client in Southampton October 2020

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Got it done on time and received a thorough report.

Level 2 survey in Broadstone October 2020 

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Level 3 survey in Ferndown September 2020 

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Mr Thomas called on the first day of request. He appeared to be very knowledgeable on where my leak was coming and what should be done on a temporary or permanent basis to cure it.

Damp survey in Southbourne September 2020

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Really pleased with the report received. Clear and thorough. Very easy to deal with, with good communication and a fast turnaround. I would recommend, and use again myself.

Survey of house in Boscombe East September 2020

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Mal carried out a survey on the property I am looking to purchase. Although I was not there, my parents met him afterwards to discuss the survey and said how friendly and helpful he was. Laura was also very attentive and the survey was completed quickly and efficiently.

Customer in  Bournemouth July 2020

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Prompt reply to my enquiry and work completed with a few days. Mal Thomas was extremely thorough and proved a helpful verbal and written report which covered all of the important areas and the builder has accepted this and agreed to make all of the changes suggested. Couldn’t ask for more and highly recommended. I would certainly use him again.

Snagging survey of new build near Dorchester September 2020

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Mal carried out a survey on the property I am looking to purchase. Although I was not there, my parents met him afterwards to discuss the survey and said how friendly and helpful he was. Laura was also very attentive and the survey was completed quickly and efficiently.

Customer in  Bournemouth July 2020

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So impressed with the service of this company, they were efficient and polite. The survey conducted was meticulous and Castlemore went above and beyond what we expected . We would not hesitate to recommend Castlemore Ltd to anyone.

Survey of house in Shaftesbury August 2020

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I cannot thank Laura and Mal enough. The survey was done very quickly and Mal phoned the same day to give me a run down of the key things he found. The report was timely, thorough and brought to light some problems I wasn’t aware of! They are both very friendly and professional and I couldn’t recommend them enough!

Customer in Poole August 2020

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From my initial enquiry through to the final report I found everyone I dealt with to be very helpful, efficient and professional. The survey itself was presented very well and I would not hesitate to recommend this company.. 

Survey of flat in Christchurch August 2020

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Mal was very knowledgeable, understanding, helpful and professional. I can highly recommend him.

Customer in Bournemouth  August 2020

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As always, this Company can be trusted to give genuine and thorough workmanship. Honest and open feedback. Timely and prompt service. They are a real credit to the profession. (Reviewed July 2020)

Customer in Bournemouth July 2020

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From the first call until the written report, our experience was very positive . Laura and Mal had a very professional but approachable attitude . The report was in language that we understood and in a good format to work through . It outlined current issues and future action to prevent other issues arising. We are very satisfied customers/clients.

Customer in Blandford July 2020

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We are thinking of purchasing an old house and renovating it. We have never done anything like this before! We asked Castlemore for a level 3 buildings survey. We have been unbelievably impressed with the standard of service we have received. The company is brilliant at listening to our renovation ideas and our concerns about the property we are wanting to purchase. Castlemore took everything into consideration when surveying the property. After their survey, we had a phone call going over some of their findings and then they issued a report which was incredibly detailed and with photos. It was extremely helpful in knowing exactly which issues we needed to address when buying the property. This report has potentially saved us thousands.

Customer in Ferndown July 2020 

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We recently instructed Laura and Mal from Castlemore to complete a Level 3 Survey on a property we are in the process of purchasing. Laura responded to my initial enquiry very quickly, and gave advice on the type of survey that would be suitable for our needs. Once we were ready to go ahead with the Survey, Laura managed to fit us in that same week! We received a call once the Survey had been completed to give a high level overview of the findings and our full (very comprehensive) report followed a few days later. We are very happy with the service and would fully recommend!

Customer in London July 2020

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Comprehensive advice and recommendations as to follow up staged actions including recommended Contractors.

Customer in Bournemouth July 2020

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Couldn't have asked for better. I had an honest opinion on a property that I had set my heart on. The property had so much work needing to be done and if I hadn't gone ahead with a survey I would have been financially way out of pocket. Please please make sure you have a survey done before purchasing a property that you think is just minor repair. I can't thank Castlemore enough for their honest and expert advice. Thank you both so much.

Customer in Bournemouth July 2020

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Mal Thomas attended and thoroughly investigated the issues and made some really good suggestions and the report was with us the next day. Really speedy service. We thought we couldn't get insurance whilst this issue remained but have since managed to secure this, after a suggestion that we insured without subsidence. Thank you

Customer in Bournemouth July 2020

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Incredibly efficient and professional. I was extremely impressed with the service provided. Wouldn't hesitate to recommend its use again.

Customer in New Milton July 2020

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Couldn't have had a more positive experience. Laura was fantastic from day one, giving me an incredible quote full of detail that helped me visualise my options (before I'd even agreed to work together!). Possibly the hardest time to get a build going as we were impacted by Covid, but Laura was supportive throughout ongoing conversations with the council. Builder extremely happy with the plans and the building regs are the best he has seen.

Customer in Bournemouth June 2020

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Very thorough work to help us investigate structural issues with a property. Went above and beyond initial remit to help uncover issues missed by other surveyor. Communication and responsiveness also excellent. Would not hesitate to recommend.

Customer in Southampton June 2020

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Laura was quick to respond to our enquiry and kept us well informed. The survey was carried out and Laura contacted us to go through her findings and thoroughly explained it to us. We then received the report a few days later. Thank you Laura!

Customer in Chichester June 2020

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Laura was brilliant throughout. Very quick response to my initial enquiry. Clear options and costs provided. Survey carried out and report provided really quickly. The report was incredibly detailed and easy to understand for the lay person. Laura went above and beyond in my opinion and I would highly recommend. She was so good we plan to use her architectural services if the house purchase goes through..

Customer in Christchurch March 2020

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Laura was amazing with our survey; we unfortunately picked a house riddled with issues for our first ever home purchase, and had been taken for a complete ride by our estate agents. Laura and her husband completed our survey in a very quick and easy manner, and allowed verbal feedback. The depth they went in to was brilliant, and they saved us from a costly mistake. They also provided valuable information to take forward in our house search, and went well beyond our expectations. We are still searching for our first home and will 100% be using their services again..

Customer in Addelestone March 2020

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Having never had a survey like this before we weren't sure what to expect and baulked slightly at the price.  We have to say it was possibly the best money we have ever spent.  We were so impressed with your service, in particular your communication and willingness to chat with us any time we rang, and the detail within your report showed what a thorough survey was carried out.  We are happily recommending you to anyone that asks!

Client in Shaftesbury March 2020

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Castlemore provided a snagging survey on a newly built house extension. This identified serious issues with the roof which needed to be redone. Castlemore (Mal Thomas) arranged quotes for the work and held a watching brief while the rework was completed. He then arranged final sign-off by the Building Inspector. Mal Thomas also prepared an expert witness statement to support our action to recover our costs from the builder. We have found Castlemore very professional, friendly and helpful. Highly recommended.

Client in St Leonards September 2019

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Highly professional and a thorough service from start to finish

Customer in Ferndown March 2020

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Mal took time to chat through exactly what was needed before he suggested what service would be best for us a full survey was not needed. Professional, friendly and transparent. Would highly recommend.

Customer in Christchurch March 2020

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Highly professional and a thorough service from start to finish

Customer in Ferndown March 2020

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Very thorough and comprehensive survey.

Customer in Sittingbourne February 2020

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Very Professional.

Customer in Bournemouth January 2020

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Great Design and follow up, did just what we asked for.

Customer in Christchurch January 2020

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Property surveyed regarding damp in two rooms. Suggestions made to rectify and work to be carried out. As just a visual inspection no need to comment on tidiness or quality but had to put 10 for the feedback to register..

Customer in Bournemouth October 2019

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The report was very thorough and easy to read. Very good service.

Customer in Ringwood October 2019

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Castlemore provided a snagging survey on a newly built house extension. This identified serious issues with the roof which needed to be redone. Castlemore (Mal Thomas) arranged quotes for the work and held a watching brief while the rework was completed. He then arranged final sign-off by the Building Inspector. Mal Thomas also prepared an expert witness statement to support our action to recover our costs from the builder. We have found Castlemore very professional, friendly and helpful. Highly recommended.

September 2019

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I just wanted to email to say that I met up with [the client] yesterday, just for a general chat about all things construction, nice guy and pleasure to chat with him for an hour or so. He was highly complimentary of the whole team working on the project and praised you [plus others] for working in and managing what could be difficult circumstances. He was grateful for what has been achieved on the project.

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I just wanted to email to thank you for the opportunity and the support, I know the project has been difficult at times; however, I understand that everyone has worked hard to keep it on a level footing I guess the challenges are to be expected when you have homeowners that are not satisfied with their homes. So thanks again, hopefully we will get to work with you sometime soon. If we can ever help in anyway with budgets or in carrying out any work you know where we are.

Contractor in Wimborne September 2019

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I instructed Castlemore to conduct a full building survey on a property we were looking to purchase. We obtained a number of quotes from various different surveyors in the area and Castlemore were competitively priced, easy to get hold of and a pleasure to deal with. Having spoken with Castlemore on 22/08/19, I received a call from Laura on the afternoon of 23/08/19 to confirm the survey had already been completed. Perfect considering we were looking to turn the sale around as quickly as possible. Laura was a pleasure to speak to and gave me some very useful information regarding her findings there and then on the telephone. I have now received the full report and it is extremely detailed and comprehensive. I would have no hesitation in recommending Castlemore.

Client in Bournemouth August 2019

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Really pleased and relieved to find a knowledgeable and sensible Surveyor. Can not recommend them highly enough. I would certainly use them again very happy to pay the mileage even though we were a little out of the area.

Client in Southsea July 2020

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It was just a quick email to say thank you for considering us in the tender process for [address] in Bournemouth. The depth and quality of the tender document made it a pleasure to work through and we really appreciated your letter to update us even though we weren’t successful.

Contractor in Ferndown June 2019

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Thank you. I have already recommended Castlemore to my mortgage broker and friends.

Customer in Bournemouth June 2019

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This is the second time we have used Castlemore for a house survey (level 3) and we have been unbelievably impressed with the standard of service we have received. The company is brilliant at listening to what you have concerns about regarding a property purchase and making sure these are looked into when surveying the property (even happy to take requests that are more 'bespoke' and individual to our purchasing circumstances). The surveying and report given were incredibly detailed and helpful in knowing exactly which issues we needed to address when buying the property. We have benefitted hugely from meeting with the surveyor in person at the property to have a "show and talk" through everything he found - absolutely invaluable. We will certainly be recommending their services - 10/10!

Customer in Bournemouth June 2019

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Absoluteley fantastic service. The report was thorough, clear and well evidenced. We truly appreciated the time that was taken to phone us and go through the report.

Customer in Christchurch 2019

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We were so impressed with the amount of time and detail put into surveying a property we were planning on buying. On top of the very detailed report we received, we were so impressed that the surveyor even made time to meet with us in person at the house to talk us through issues discovered so we could understand well the work that would need doing. Equally impressed with the amount of knowledge given and the excellent price for the level 3 survey compared to other companies - thank you for a brilliant service from start to finish! We couldn’t have found a better surveying team.

Customer in Bournemouth April 2019

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The team at Castlemore were professional and helpful at every stage of our engagement with them from the first contact to the final invoice. They were friendly and spoke to us clearly and made it easy to understand in lay terms what they were finding and recommending - huge peace of mind. I would not hesitate to use them again. Thank you to you all.

Customer in Bournemouth December 2018

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Castlemore (Surveyors) Ltd have completed two building surveys for me within the last few months. Each survey was followed by a phone call outlining what was found in a friendly, easy to understand and professional manor, then followed by a more detailed report. Mal and Laura where incredibly professional and helpful and I wouldn’t hesitate to use their services again.

Customer in Bournemouth 22 October 2018

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Laura and mal produced a full survey for a property we are buying and did a fine job. They were very helpful and communicated well in what was a bit of a struggle with the mortgage lender and their surveyors.

Customer in Walton-on-Thames 17 September 2018

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Just wanted to thank you for coming out yesterday and being so understanding and practical and chatting through our concerns. You are great guy and a credit to your profession.

Customer in Bournemouth 15 October 2018

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Excellent and prompt service from Castlemore. The follow up phone call following the survey is very informative as is the survey report received. I get the feeling that all surveying is carried out to the highest scrutiny and the recommendations for ongoing maintenance is valuable.

Customer in Bournemouth 5 October 2018

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Laura and mal produced a full survey for a property we are buying and did a fine job. They were very helpful and communicated well in what was a bit of a struggle with the mortgage lender and their surveyors.

Customer in Walton-on-Thames 17 September 2018

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Thanks to Laura and Mal for their impeccable professionalism. The report produced was thorough, detailed and accurate. I can unequivocally recommend their services. Level 3 Building Survey on prospective property purchase.

Customer in Southampton 25 June 2018

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Building Regs and advice on previously faulty plans.... Thanks Laura for saving our project. After being let down with previous architect, Laura was able to produce building regs quickly whilst also spotting critical errors on the original plans which we were able to go back to previous architect to have revised. Wish we would have used Castlemore to begin with as I'm sure we would have ended up with a better experience of the design process

Customer in Higcliffe, 9th May 2018

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Mal conducted a full structural survey of a house which we were planning on buying. He called me afterwards to summarise his findings and we got a full report 3 days later. He was extremely diligent and helpful and explained everything clearly. With his advice, he actually saved us from buying a house which would have been a money pit. Thanks so much!!

Customer in Bournemouth, 1st May 2018

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Laura filled me with confidence from the outset and true to form her report was clear, comprehensive and extremely useful in its guidance (Homebuyers Report)

Customer in Lyme Regis, 24th March 2018

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Efficient, Professional and Helpful. I would certainly use their services again and I highly recommend them (planning application and building regs for alterations to roof).

Customer in Christchurch, 6th January 2018

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Am trying to do a house survey for a short notice move and Mal managed to squeeze me in before his holiday, thank you so much. Very friendly communication and honest and fair assessment of the property. Would recommend their services. From a very happy customer. (Level 2 house survey)

Customer in Bournemouth, 22nd November 2017

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A very professional and thorough survey allowed us to highlight a few issues before buying our new house. Communication was better than expected and survey was completed swiftly and in excellent detail. We would definitely recommend this company for this type of work.

Customer in Tadworth, 16th October 2017

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I used Castlemore to do my original snagging on a new build a few months ago. Aside from smaller snags, Mal spotted a problem with the guttering and on a subsequent visit did a specific report on it, which I used to send the developer/builder. It is taken a few follow up letters ( again using advice from Mal) and the developer is now using Mal to oversee the remedial works to the guttering, tiles and drip trays. Mal is very professional, has an eye for detail and great communication skills and I would have no hesitation in highly recommending him.

Customer in Christchurch, 19 September 2017

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Just to let you know that I have just taken a lovely call from the tenant at the above address. She is absolutely over the moon with her new disabled shower facilities which are in the process of being installed. She can already tell that the shower is going to make bathing so much easier and she wanted to say a big thank you to all concerned for approving and installing. The installers on site are said to be very professional and showing great craftsmanship.

Management of Disabled Facilities Grant for Housing Association - September 2017

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Laura has been very helpful in giving me guidance as to what was required. I would definitely use her again and would not hesitate to recommend her. Plan to be submitted to Land Registry of land to be sold

Poole - August 2017

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I always use Checkaprofessional and found 3 surveyors in my area with great ratings. I contacted all 3 and was very impressed with Castlemore from the initial call. I spoke to Laura and she was very helpful and seemed genuinely interested in me and the property. The quote was emailed within minutes. When I called to instruct the survey to be completed, it was arranged for me with the estate agents for the next day. The survey was very thorough and I was kept informed. Mal called me after the survey was completed to give me a run down of what he found. The written report was completed within 2 working days. I would highly recommend. Very reasonably priced compared with other surveyors and had the whole thing completed within 4 working days from instruction...

Homebuyers Survey, Bournemouth - July 2017

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As always, the standards of work we have come to expect from Mal was again provided and it is such a pleasure to have found such a professional that we can trust. Shall always be delighted to recommend Castlemore to all our friends and colleagues.

Survey on an intended property to be purchased, Lymington - Sept 2016

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Laura was very easy to work with; she easily understood our requirements, could answer all our questions in a professional and friendly manner and gave us some good advice and ideas. Would highly recommend. Plans drawn and submitted to planning department for single storey kitchen extension

Bournemouth - April 2106

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Excellent company with excellent communication. I wish all companies/services were like Castlemore Ltd. Every question is answered fully and the service is friendly and professional. Mal undertook the survey swiftly and comprehensively and talked through the survey on the phone soon afterwards and I appreciate the time taken to do so.

Full Survey of a house before purchase, Southampton - August 2016

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Helpful, efficient, knowledgeable and professional.

Building Survey and Report, Buckingham - Sept 2016

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Very detailed report given on recent house survey. Mal rang me after the survey and ran me through lots of detail about what he found before writing the report. The report was written out very clear and also included pictures which helped. I would recommend using Castlemore.

House Survey, Southampton - April 2016

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A very helpful and useful report. Not only detailing structural issues but going above and beyond what you would usually expect from a chartered surveyor. Very pleased with the comprehensive report, additional support and advice given after the report was carried out. I would highly recommend Laura and Mal... an expert team. Thank you.

Full Structural Report, Southbourne, - April 2016

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Very thorough and detailed.

Survey of property being purchased in Southbourne, Customer, Epping - Oct 2016

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Our patio door, part of a glazed feature to our home was bowing and difficult to open. Several double glazing companies quoted to replace the door but this would not solve the problem. Castlemore identified the problem and worked with a double glazing manufacturer and installer to produce a solution. This did not require replacing the door and resulted in the framework being strengthened to support the weight of the glazing. Excellent specialist advice by Castlemore who not only solved the problem but also recommended an excellent contractor to carry out the work.

Advice on how to repair a glazed gable end to a bungalow Customer, Verwood - Oct 2016

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I had the upmost confidence in Laura from the off as she was swift and most helpful in communication by email and on the telephone. Many people don't have snagging surveys done it seems, but even though the building work was done to a high standard, the list of remedial work was extremely helpful, as I wouldn't have spotted a lot of it. I would highly recommend Castlemore.

Snagging list on a new build in Highcliffe, Customer, Northampton - Feb 2016

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Really happy with his inspection, very thorough. Obviously was very well versed in building work and that gave me 100% confidence in their work. Booking their time was easy and it was great to talk to a company who want to work with their clients as to us just being a paycheck. Will recommend to my friends.

Survey on a Homebuyers Report picking up on possible issues, Bournemouth - Oct 2016

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Mal has previously provided invaluable help in improving my current property. Looking to move house soon, I needed advice on a possible purchase that would require home improvements. He attended the property with me and told me what was possible, and what was not, along with rough cost estimates. I am now able to make an informed decision about whether or not to place an offer for the property.

Advice on home improvements for potential house purchase, Customer, Lymington - Jan 2017

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I had the upmost confidence in Laura from the off as she was swift and most helpful in communication by email and on the telephone. Many people don't have snagging surveys done it seems, but even though the building work was done to a high standard, the list of remedial work was extremely helpful, as I wouldn't have spotted a lot of it. I would highly recommend Castlemore.

Snagging list on a new build in Highcliffe, Customer, Northampton - Feb 2017

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Very professional service and I was impressed with the comprehensiveness of the survey report. Thanks Laura.

Homebuyers Survey, Customer, Christchurch

Laura was very professional as well as being friendly, she gave us a look at what we would want against what would be affordable, the designs look great and the information provided was exactly what we needed.

Building Design for extension, Customer, Bournemouth - June 2017

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Mal was very thorough (even the estate agent commented on how long he was at the property). Immediately afterwards, he phoned with very detailed and clear feedback, and soon afterwards provided a detailed and easy-to-follow report. I did not expect as much information, and it has helped us prioritise work to be done after completion.

Survey on two-bed flat in Bournemouth, Customer, Seaford - June 2017

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Laura was very professional as well as being friendly, she gave us a look at what we would want against what would be affordable, the designs look great and the information provided was exactly what we needed.

Building Design for extension, Customer, Bournemouth - June 2017

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Laura was brilliant! Extremely quick and responsive, very approachable and explained things in language I understood. She turned the whole survey round in a matter of days and called myself and the estate agent to give her verbal observations on the day of the survey - got the written up version 2 days later. I could not have asked for better service.

Structural Survey, Customer, Wimborne - Jan 2014

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Mal was very knowledgeable and thorough throughout the process, advising as necessary. He oversaw the building repair work as necessary which made it clearer and simpler for all parties concerned. We have no hesitation to recommend or seek further advice in the future.

Investigations of Internal and External Cracks, Customer, Bournemouth - June 2017

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I would highly recommend Castlemore Surveyors, they provided a great service completing the work quickly and keeping in touch throughout the process. They were very helpful with questions I had after the survey about the property allowing me to make an informed decision about my purchase. Will definitely be using them again in the future.

Homebuyers Survey on a flat, Customer, Bournemouth - May 2017

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Survey done thoroughly, promptly with good communication. Excellent people to deal with.

Building Survey, Customer, Poole - July 2014

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Excellent service. Very valuable advice and efficiently handled. This is the second time I have used this company. I would use their services again, and I highly recommend them.

Survey of property under offer, Customer, Bournemouth - July 2014

Called to get a survey done, but instead they recommended I check with Building Control before they undertake any work...very helpful advice and refreshing for a company not to just take my money.

Building Survey, Customer, Warwick -July 2014

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Very efficient, professional and helpful. Survey included photographs. Spoke to Estate Agents on our behalf. Would recommend.

Building Survey, Customer, Christchurch - Feb 2014

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Professional and friendly from the outset; flexible when a timing problem arose. A prompt verbal report given immediately after the survey followed up by a clear and comprehensive written report making our purchase decision easy. Based on this service I would be more than happy to use this company again for any of their services.

Residential pre-purchase structural survey, Customer, Ferndown - Jan 2014

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Meeting Laura Bampton on site was extremely helpful and I was impressed with her expertise and professionalism. The written report was explicit, easy to understand and not too technical for the uninitiated - this combined with the photographs, was definitely worth the cost for a comprehensive survey, which, I might add, I received via email on the same day. I would definitely recommend Laura Bampton and her company without hesitation and the scores I have given reflect this.

Customer, Lymington - May 2013

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I dealt with Laura who was helpful from the onset. She visited our property promptly and delivered a thorough survey report in a matter of days. We may use this in court should we need to in the future but so far it has given us the confidence to fight our own battle with our contractor over the issue of poor workmanship. It was so refreshing hiring a woman carry out this job! Independent survey report carried out to prove poor workmanship

Customer, Dorchester - May 2013

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I was really pleased with Castlemore Surveyors Ltd/Laura Bampton’s survey . Several friends have moved recently and have found their surveys to be a completely dispiriting experience (even on a new house). Whilst I realise there are some properties you probably need to give up on, I feel that many surveys come across as completely negative. I felt Laura got that balance perfectly right: she managed to point out areas of concern/work required in the future without making me want to give up on the whole process. The survey was very detailed, but written in a clear and concise, non-condescending manner. Photographs were included, which made it much easier to understand. I feel confident that if I have any queries in the future (this survey was carried out before an offer was made) Laura will help. Castlemore provide an excellent service, something I appreciate even more lately, given some of the people I have dealt with in the moving process. I would not hesitate in recommending Castlemore Surveyors Limited and would definitely use them next time I require a survey.

Survey prior to putting in offer on property - Customer, Christchurch, 5 December 2013

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Very helpful from the offset, and easy to communicate with via e-mail during what turned out to be a very protracted attempted purchase. Very helpful information and advice provided throughout. Would certainly use this surveyor again.

Survey of flat which I was hoping to buy - Customer, Ferndown,30 November 2013

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Impressed by the professionalism and attention to detail of this company. Price was very competitive and work involved was speedily completed. Laura and her team are a delight to work with...will certainly be using her again when the occasion arises.

Survey site and draw plans for proposed sun balcony - Customer, Ringwood, 29 November 2013

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For various reasons, the property I was considering didn't warrant a full structural survey, but I did have a few concerns about some aspects of my purchase that needed a professional opinion. Castlemore tailor made a survey that addressed the specific issues for me. Their report, illustrated with photographs where appropriate, was delivered promptly and was clear and easy to understand. I was reassured by the advice it contained and the answers given to the couple of additional questions I asked as a result were well researched and helpful. Throughout the process, I felt that Castlemore were actually interested in what they were doing for me and what I wanted to achieve. It was a refreshing experience and I would not hesitate in recommending them to anyone in a similar position.

Custom tailored property survey - Customer, New Milton, 20 November 2013

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We asked Laura to carry out a private survey on a property we were looking to purchase. Laura carried out the work for us within 7 working days. Laura kept us fully informed at all times giving us an excellent service and would certainly recommend her to anyone. We cannot praise Laura enough. Thank you Laura.

Survey on a proposed purchase - Customer, Bournemouth, 24 October 2013

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Professional and supportive of my decision not to buy first house and to buy the second.

Survey of two houses I was hoping to buy - Customer, Dorchester, 4 October 2013

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Sound professional advice given. Would be first choice if similar advice required in future.

Structural Survey - Customer, Poole, 10 September 2013

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Bespoke service covering all my concerns.

Building Survey - Customer, Bushey, 16 August 2013

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Ms Bampton was prompt, friendly, helpful, efficient and inspired us with confidence.

Investigating cracks in the property - Customer, Hampton, 14 August 2013

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Laura surveyed a house we were intending to buy. She was prompt in setting up an appointment to survey the house with the estate agent. She was thorough in her investigation of the property and revealed a significant issue related to the extension of the neighbouring house's extension, which would have been damaging to the house we were going to buy, and was extremely difficult to rectify. She gave clear advice that we should not proceed with the sale, which we followed. She spoke to us immediately after the conclusion of the survey to convey this information, she then sent an initial report with extensive photos the same day, before following up with a completed report later. Ultimately, she saved us from committing to buying a problem house. We used Laura again for a second property that we put in an offer on. She provided a similar service, but this time I am pleased to say she found no major problems and we are going ahead with the purchase. Laura is competitively priced, thorough and extremely professional.

Building survey on property for private sale - Customer, Kingston upon Thames, 19 July 2013

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I dealt with Laura who was helpful from the onset. She visited our property promptly and delivered a thorough survey report in a matter of days. We may use this in court should we need to in the future but so far it has given us the confidence to fight our own battle with our contractor over the issue of poor workmanship. It was so refreshing hiring a woman carry out this job!

Independent survey report done to prove poor workmanship - Customer, Dorchester, 8 May 2013

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